Transform your customer feedback
Automatically analyze, categorize, and extract meaningful insights from your WhatsApp customer messages. Make data-driven decisions that improve customer satisfaction and business growth.
Real-time Analytics Dashboard
Everything you need to understand your data better
Sentiment Analysis
Automatically classifies customer messages as positive, negative, or neutral using AI-driven models to help identify satisfaction and dissatisfaction trends.
Topic Categorization
Tags each message with a relevant topic (e.g., delivery issue, refund request) using rule-based or ML-based classification for better organization and filtering.
Real-time Message Ingestion
Receives and stores customer messages and media from WhatsApp instantly via webhook, allowing the dashboard to stay up to date with new feedback.
Media Integration
Processes and stores customer-shared images and videos securely on Amazon S3, with direct access from the dashboard for visual reference.
Dashboard Search & Filtering
Enables administrators to search, filter, and group feedback by sentiment, topic, time range, or user-defined tags for focused analysis.
Secure & Compliant Storage
Ensures all feedback data and media are securely stored in PostgreSQL and S3 with privacy-compliant access controls.